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Email · part 3 — following up

Chase up a reply firmly but politely.

ていねいに、でもしっかり返事を催促できるようになりましょう。

Key English phrases

I'm chasing up ~.
I don't want to nag, but ~.
Could you let me know by ~?
It would really help to ~.

Example conversation

AHi Aya, I'm chasing up the approval from last week.
BSorry, it's still pending on my side.
AI don't want to nag, but could you let me know by Friday?
BI'll push for it today.
AThank you. It would really help to have it before the weekend.
BUnderstood. I'll do my best.

In context

Read a chasing email. 'Hi Ken, I'm chasing up the approval I requested last week — sorry to come back to this. I don't want to nag, but the client is waiting on us. Could you let me know by Friday, even if it's a no? It would really help to close this before the weekend. Thanks for understanding.'

When to use it · practice

An approval is overdue. Chase it up politely.
承認が遅れています。ていねいに催促しましょう。
You don't want to seem pushy. Soften it.
しつこく見せたくないです。やわらげましょう。
You need a firm deadline. Ask for a reply by a date.
明確な期限が必要です。「いつまでに」と頼みましょう。

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